Frequently Asked Questions

Welcome to the FAQ section of our online gold and diamond jewelry store. Here you will find answers to the most common questions about our products and services.

Collapsible content

What happens if I order a product that is no longer available?

If the product you ordered is not available, our team will notify you as soon as possible. We will offer you alternative options or help you find a suitable replacement in the same price range.

How can I find out more information about a product?

If you would like to learn more about any of the products, contact us directly at +359 899 18 35 17 or send a message to info@yankogold.com

Do the products have a certificate?

Yanko Gold offers certificates for all its jewelry. All Yanko Gold jewelry comes with a certificate containing information about the origin and quality of the products.

Do I receive a certificate for the diamonds or other gemstones that my Yanko Gold jewelry contains?

All jewelry from Yanko Gold that contains precious stones is provided with a certificate certifying their quality and authenticity.

If the ring size I bought is not correct, can I change it?

Depending on the ring, you can have your ring resized at a Yanko Gold store. Please contact us for more information about this process.

Can I return wedding rings?

Wedding rings cannot be returned or exchanged, as they are custom-made, according to your individual preferences.

Can wedding ring sizes be changed after completion?

If the design of the wedding rings allows for resizing, this is possible. Please contact us for more information about the procedure.

What messages can be engraved on the inside of wedding rings?

If you would like to engrave a message on the inside of your wedding rings, Yanko Gold offers a personalization option. You can choose your own unique message, symbol, or date that is important to you and your partner. For more information about our wedding ring engraving options, please contact us.

Can I purchase products from Yanko Gold with gold instead of money?

You can purchase products with gold, but only in our physical stores .

How will my product be delivered?

All jewelry orders from Yanko Gold are delivered through the courier company Econt.

When will I receive the ordered product?

Once your order has been processed, expect to receive your product within 24-48 hours.

  • Дамски бижута, злато, gold, дамски пръстени, дамски златни ланци, дамски синджири, дамски гривни, Хасково, yanikogold, korektgold, 1001gold, avangardgold, бяло злато пръстени, анико Голд, яникоголд, aynkogold, qnkoжgold,qnikogold

    Women's collection

    Check out the entire hit series of all kinds of women's jewelry :

    earrings, rings (with and without natural stones), chains, necklaces, bracelets and gold on thread

    Women's jewelry 
  • Мъжки бижута, злато, gold, мъжки пръстени, мъжки златни ланци, мъжки ланци, мъжки гривни, Хасково, yanikogold, korektgold, 1001gold, avangardgold

    Men's collection

    Check out the entire hit series of all kinds of men's jewelry:

    earrings, rings (with and without natural stones), chains, necklaces, bracelets and gold on thread

    Men's jewelry 
1 of 2