Return and Refund Policy
Return and Refund Policy
-
Right of return:
- We offer the right to return products purchased from us within 14 days from the date of receipt.
- The right of return applies only to undamaged and unworn products with their original packaging, labels and accessories.
-
Product return procedure:
- To exercise your right of return, contact us by phone or email and provide information about the order and the reason for return.
- Products must be returned in their original packaging, well packed and protected during transport.
- The costs of returning the products are assigned to the customer, unless the returned products are defective or incorrectly delivered.
-
Inspection and processing of returned products:
- Upon receipt of the returned products, their condition and integrity will be checked and assessed.
- If the returned products meet the return requirements, they will be accepted and processed for a refund.
-
Refund:
- Refunds will be made within a reasonable time, usually within 14 business days of receipt of the returned products.